CASPIAN JOURNAL

MANAGEMENT AND HIGH TECHNOLOGIES

Analysis of efficiency of resources use in processes of quality management system

Read  Analysis of efficiency of resources use in processes of quality management system  // Caspian journal : management and high technologies. — 2011. — №1. — pp. 90-97.

A model of efficiency analysis of resource use in the processes of quality management system based on representation of the system as a directed graph is viewed. The attention is focused on the representation of graphs as a set of matrices in order to further develop the model and creating modes of automated processing and analysis of data in the system. The peculiarities of the construction of matrices with respect to the investigated subject area are discussed, examples of analysis results are given.

Key words: Quality Management System,resources,directed graph,matrix,efficiency.