CASPIAN JOURNAL

MANAGEMENT AND HIGH TECHNOLOGIES

Mathematical model of multiphase business process patient care in medicine

Read  Mathematical model of multiphase business process patient care in medicine  // Caspian journal : management and high technologies. — 2011. — №2. — pp. 93-100.

Parallel-serial scheme of system of mass service on the example of the analysis of work of medical institution as serving devices is considered in the article. Holding time process is described by means of the certain law of distribution on the basis of the statistical analysis. Simultaneously with process of stream exhaustion, according to the theorem of Gnedenko another process – time scale change is made: an interval of length is taken for scale unit.

Key words: queuing system,servicers,the process of time of service,primary and secondary streams.