CASPIAN JOURNAL

MANAGEMENT AND HIGH TECHNOLOGIES

Selection and placement of staff in the face of uncertainty (on the example of the credit department of a commercial bank)

Read Azhmukhamedov Albert I., Kopytina Tatyana A. Selection and placement of staff in the face of uncertainty (on the example of the credit department of a commercial bank) // Caspian journal : management and high technologies. — 2015. — №1. — pp. 21-30.

Azhmukhamedov Albert I. - post-graduate student, Astrakhan State Technical University, 16 Tatishchev St., Astrakhan, 414025, Russian Federation, bert91@mail.ru

Kopytina Tatyana A. - student, Astrakhan State University, 20Р° Tatishchev St., Astrakhan, 414025, Russian Federation, tanya15101993@yandex.ru

Implementation of activities in the banking sector has specific characteristics that make high demands on the staff, in particular in the field of information security, as almost all categories of bank employees admitted to confidential information: banking, commercial, official secrets, the personal information of customers, etc. however, due to the fact that the man-made elements of the inherently contain uncertainties, the classical methods of modeling and control are inadequate to study processes in this type of systems incorporating a social component. The proposed approach allows us to formalize numerically immeasurable options and reduce the uncertainty in making decisions through the introduction of linguistic variables, term-sets their values and corresponding fuzzy classifiers. Based on this the arcs of the problem management staff selection under uncertainty, in particular with a view to improving the information security organization. Solution based on the use of fuzzy cognitive modelling and the theory of fuzzy sets, illustrated by the credit Department of a commercial bank.

Key words: антропогенный фактор, нечеткая когнитивная модель, задача о назначениях, социальная подсистема, подбор и расстановка кадров, коммерческий банк, anthropogenic factor, fuzzy cognitive model, assignment problems, social subsystem, selection and placement, co